Last Updated: July 2025
Your Data, Your Rights

SoltsPK Privacy Policy – How We Handle Your Personal Data

At SoltsPK, your privacy is not a formality – it is a genuine priority. This Privacy Policy explains exactly what personal information we collect when you use the platform, why we need it, how we use it, who we share it with and what rights you have over your own data. Please read it fully before creating your account.

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Privacy at SoltsPK – The Short Version

Six things every SoltsPK member should understand about how their data is handled before reading the full policy below.

We Collect Only What We Need

SoltsPK does not collect data for the sake of it. We ask for your name, contact number, date of birth and payment details because operating a safe, accountable betting platform genuinely requires them. We do not collect medical data, political views or anything beyond what is relevant to your account and bets.

Your Data Is Never Sold

SoltsPK does not sell, rent or trade your personal information to third-party marketing companies, data brokers or advertisers. The only third parties who receive your data are payment processors and identity verification services – and only to the extent strictly necessary to process your transactions and verify your account.

Industry-Standard Security

All data transmitted to and from SoltsPK is encrypted using TLS. Stored data is protected by access controls ensuring that only authorised personnel can view member information – and only when there is a legitimate operational reason to do so. Security practices are reviewed regularly.

Cookies Are Used Minimally

SoltsPK uses cookies to keep you logged in, remember your preferences and understand how members navigate the platform in aggregate. We do not use third-party advertising cookies. You can manage cookie preferences through your browser at any time without losing access to the platform.

You Control Your Data

As a SoltsPK member, you have the right to access, correct and delete your personal data at any time by contacting our support team. You can also request a copy of all data we hold about you. These requests are handled within 30 days of submission.

Data Is Retained Responsibly

SoltsPK retains personal data only for as long as it is necessary. Account data is kept for the duration of your membership and for up to 5 years after account closure to comply with financial and regulatory record-keeping requirements. After that period, data is securely deleted.

Notice: This Privacy Policy forms part of the SoltsPK Terms and Conditions. By registering an account on SoltsPK, you confirm that you have read and understood this policy and that you consent to the collection and use of your personal data as described below.

1. Who We Are

SoltsPK is an online betting and gaming platform operating under the brand name SoltsPK, accessible at soltspk.click. When this Privacy Policy refers to "SoltsPK", "we", "us" or "our", it refers to the operators of the SoltsPK platform. When it refers to "you", "your" or "the member", it refers to any individual who registers an account or uses any service provided through the SoltsPK platform.

SoltsPK acts as the data controller in respect of personal information collected through the platform. This means we determine the purposes for which your data is used and the manner in which it is processed. Our contact details for all data-related queries are provided in Section 12.

2. Data We Collect

2.1 Information You Provide Directly

When you register and use a SoltsPK account, we collect the following categories of personal data that you provide to us directly:

Data TypeExamplesWhen Collected
Identity DataFull legal name, date of birth, CNIC numberRegistration & verification
Contact DataMobile number, email addressRegistration
Financial Data Easypaisa/JazzCash number, bank account details, card last 4 digitsDeposit/withdrawal setup
Transaction DataDeposit amounts, withdrawal requests, bet historyOngoing platform use
Communications DataSupport chat logs, emails sent to SoltsPKWhen you contact us
Verification DocumentsCNIC photo, selfie for ID verificationWhen requested for verification

2.2 Data Collected Automatically

When you access the SoltsPK platform, certain technical data is collected automatically by our systems. This includes your IP address, browser type, operating system, device identifiers, pages visited, time spent on the platform, betting patterns and session duration. This data is used for security monitoring, fraud prevention and to improve the SoltsPK platform experience.

2.3 Data From Third Parties

SoltsPK may receive supplementary data from third-party identity verification services when you submit documents for account verification. We may also receive payment confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay and banking partners when processing your transactions. This data is used solely for the purpose for which it was shared.

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3. How We Use Your Data

SoltsPK uses your personal data for the following purposes, all of which are necessary to provide a safe, functional and accountable betting platform:

  • Account management: To create, maintain and close your SoltsPK account, and to communicate with you about account-related matters.
  • Processing bets and transactions: To accept your bets, process deposits, pay out winnings and handle withdrawal requests – all in Pakistani rupees through your nominated payment method.
  • Identity and age verification: To confirm that you are who you say you are and that you are at least 18 years old. SoltsPK takes both of these requirements seriously and verification may be requested at any point during your membership.
  • Fraud prevention and security: To monitor account activity for unusual patterns, prevent unauthorised access and investigate suspected fraudulent behaviour including duplicate accounts, chargeback attempts and match-fixing-related wagering.
  • Responsible gaming: To apply deposit limits, cooling-off periods and self-exclusion tools that you request, and to monitor for patterns of behaviour that may indicate a gambling problem.
  • Platform improvement: To analyse how members use SoltsPK in aggregate, identify areas for improvement and test new features before rolling them out to all members.
  • Legal and regulatory compliance: To maintain records required by applicable financial regulations and to respond to lawful requests from regulatory or law enforcement authorities.
  • Customer support: To respond to your queries, resolve disputes and investigate complaints about the platform.

SoltsPK does not use your personal data for automated decision-making that has significant legal effects on you, other than fraud detection systems that may flag your account for human review.

4. Legal Basis for Processing

SoltsPK processes your personal data on one or more of the following legal grounds:

  • Contract performance: Processing is necessary to deliver the betting services you have signed up for and to fulfil the obligations in the SoltsPK Terms and Conditions.
  • Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement and responsible gaming serves SoltsPK's legitimate interests and the safety of all members, and does not override your rights.
  • Legal obligation: Certain processing – particularly identity verification and transaction records – is required to comply with applicable financial and regulatory requirements.
  • Consent: Where SoltsPK sends optional marketing communications or uses non-essential cookies, this is done only with your prior consent, which you may withdraw at any time.

5. Sharing Your Data

5.1 Payment Processors

To process your deposits and withdrawals, SoltsPK shares the minimum necessary financial and identity data with Easypaisa, JazzCash, NayaPay, SadaPay and banking partners. These processors receive only what is needed to complete the specific transaction and are contractually bound to handle data securely and not use it for any other purpose.

5.2 Identity Verification Providers

When account verification is required, SoltsPK works with third-party identity verification services. Your CNIC details and verification documents are shared with these providers solely for the purpose of confirming your identity. These providers operate under strict data protection agreements with SoltsPK.

5.3 Legal and Regulatory Authorities

SoltsPK may be required to disclose member data to regulatory bodies or law enforcement agencies when lawfully compelled to do so. We will not disclose more information than is legally required, and where possible, we will notify you of such a request unless prohibited from doing so.

5.4 What We Will Never Do

SoltsPK will never sell, rent, lease or trade your personal data to advertisers, data brokers, marketing companies or any third party for commercial purposes. Your data exists to make your SoltsPK experience work, not to generate income from third-party data markets.

No data is transferred internationally without adequate protections in place. SoltsPK prioritises data storage and processing arrangements that keep Pakistani member data within secure, accountable environments.

6. Cookies and Tracking Technologies

6.1 Essential Cookies

SoltsPK uses session cookies that are strictly necessary for the platform to function. These cookies keep you logged in during a session, remember your language and currency settings, and allow the betslip to retain your selections as you browse. These cookies cannot be disabled without breaking core platform functionality.

6.2 Analytics Cookies

SoltsPK uses first-party analytics to understand how members navigate the platform – which pages are most visited, where members encounter difficulties and how the platform performs across different devices. This data is aggregated and anonymised. It tells us that a particular page was visited 1,200 times but not who visited it.

6.3 What We Do Not Use

SoltsPK does not use third-party advertising cookies, social media tracking pixels or cross-site tracking technologies. You will not see SoltsPK adverts following you around the internet based on your activity on this platform. Cookie use is limited to what is necessary to run the platform and understand its aggregate performance.

6.4 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies will affect your ability to use the platform. Disabling analytics cookies will not affect your ability to bet or manage your account.

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7. Data Storage and Security

7.1 How Long We Keep Your Data

SoltsPK retains your personal data for the duration of your active membership. Following account closure, we retain identity and transaction records for a period of up to 5 years to comply with applicable financial record-keeping requirements. Support communication records are retained for 2 years. After these retention periods, data is securely deleted.

7.2 Security Measures

SoltsPK implements the following technical and organisational security measures to protect your personal data:

  • TLS encryption for all data in transit between your device and SoltsPK servers.
  • Encryption of sensitive stored data including financial details and identity documents.
  • Access controls ensuring that only staff with a legitimate operational need can view member personal data.
  • Regular security reviews and vulnerability assessments of platform infrastructure.
  • Incident response procedures in place to detect, contain and report data breaches promptly.

7.3 Data Breach Notification

In the unlikely event of a data breach affecting your personal information, SoltsPK will notify affected members as soon as reasonably practicable and take immediate steps to contain the breach and minimise its impact. We take the security of your data seriously and maintain these procedures to ensure that any incident is handled responsibly.

8. Your Rights Over Your Data

As a SoltsPK member, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at the details in Section 12. We will respond within 30 days.

Right of Access

You can request a copy of all personal data SoltsPK holds about you, including your account information, betting history and communication records.

Right to Rectification

If any data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Contact support and we'll update your records promptly.

Right to Erasure

You can request deletion of your personal data. Where data must be retained for legal or regulatory reasons, we will explain this clearly and delete everything else.

Right to Restrict Processing

You can ask SoltsPK to stop processing your data for specific purposes – for example, to stop using it for platform analytics – while retaining your account.

Right to Data Portability

You can request your personal data in a structured, machine-readable format. This allows you to move your data to another service if you choose.

Right to Object

You can object to SoltsPK processing your data based on legitimate interests. We will stop unless we can demonstrate a compelling lawful reason to continue.

9. Minors

SoltsPK is strictly for users aged 18 and over. We do not knowingly collect personal data from individuals under 18 years of age. If we discover that an account has been created by someone under 18, we will close that account, delete the associated personal data and return any deposits made, minus any winnings from bets placed during the period of underage use.

If you are a parent or guardian and believe that a minor has registered a SoltsPK account without your knowledge, please contact us immediately at support@soltspk.click. We will investigate and take appropriate action without delay.

10. Responsible Gaming and Your Data

SoltsPK uses betting behaviour and account data as part of its responsible gaming monitoring. This means our systems automatically flag patterns that may indicate a member is gambling beyond their means – such as significantly increased deposit frequency, large losses in a short period, or rapid session escalation.

When such patterns are detected, a SoltsPK team member may review your account and, in some cases, reach out to check in. This monitoring is done to protect you, not to restrict you unfairly. If you request responsible gaming tools such as a deposit limit or self-exclusion, the data relating to that request is retained to ensure the tool remains active and cannot be bypassed.

Full details of the responsible gaming tools available on SoltsPK are available on the Responsible Gaming page.

11. Changes to This Privacy Policy

SoltsPK may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements or the services we offer. When changes are made, the revised policy will be published on this page with an updated effective date at the top.

If changes are material – meaning they meaningfully affect how we use your data or your rights – we will notify registered members by email or via an in-platform notification before the changes take effect. Your continued use of SoltsPK after a change is published constitutes your acceptance of the revised policy.

We recommend that you review this page periodically to stay informed of how SoltsPK handles your personal information.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to raise a privacy concern, please contact the SoltsPK data team through the following channels:

  • Email: support@soltspk.click
  • Subject line: "Privacy Request – [Your Name]" for data-related queries
  • Live Chat: Available 24/7 through the SoltsPK platform
  • Response Time: Privacy requests are acknowledged within 2 business days and resolved within 30 days

SoltsPK is committed to handling privacy requests transparently and efficiently. If you are not satisfied with how we handle your request, you have the right to escalate the matter through the appropriate regulatory channel in your jurisdiction.

Privacy Covered. Start Betting on SoltsPK

Your data is protected, your rights are clear, and SoltsPK is ready for you. Register your free account in two minutes, deposit from Rs 500 via Easypaisa or JazzCash, and access the deepest PSL, cricket and esports betting in Pakistan.

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